Tuesday, February 9, 2010

My complaints about overseas PC tech support

The problem with having overseas tech support is #1 - language barrier. It`s hard to communicate what I am trying to say, it is hard to understand them and often times it is hard to hear them. #2 - In this economy I think we as Americans need to hire within our country. Not only will this help the unemployed, but also help with the communication gap. I think even if we had a strong economy we should still not outsource these kinds of jobs. #3 - These are multi-billion $$$ companies, is it not to much to ask that they make a few million $$ less a year so we can keep the jobs in the USA? Therefore, you will not save money, but you will get better customer service. #4 - If I owned that company I would feel the same way. I want to earn at least $200,000 a year so I could pay more taxes, and I am serious.

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